Help & Support
Here you will find the help topics - ranging from the most common, to the least.
If you wish to speak to us in regards to any course problem you are experiencing please e-mail us at support@ecdl-online.co.uk.
This page is for students with the following issues:
How do I disable my pop-up blockers?
Some machines have browser toolbars or firewall programs with built-in pop-up blockers. If you are unsure that a pop-up blocker is installed on your machine, it is highly recommended that you go through this section.
We provide instructions for the most common pop-up blockers below:
- Google Toolbar
- Yahoo Toolbar
- Windows XP Service Pack 2
- Norton Internet Security/Personal Firewall
With virtually hundreds of pop-up blockers on the market today it is impossible to provide an all-inclusive manual. For instructions on other pop-up blockers, please refer to your pop-up blocker manufacturer's manual.
Notes:
- In many cases there may be more than one pop-up blocker installed on your computer. If this is the case, you'll need to disable all of them.
- Other examples/alias of pop-up blockers may be named "Ad Blocker" or "Window Killer", etc.
- Sometimes a pop-up blocker may be installed without your knowledge.
How to disable Google Toolbar Pop-up Blocker
- Click the "View" menu.
- Click "Toolbars"
- Uncheck "Google" (See below)
You can find more information about Google's Pop-up Blocker at:
http://toolbar.google.com/popup_help.html.
How to disable the Yahoo! Toolbar Pop-up Blocker
- Click the "View" menu.
- Click "Toolbars"
- Uncheck "Yahoo! Toolbar" (See below)
You can find more information about Yahoo's Pop-up Blocker at:
http://help.yahoo.com/help/us/toolbar/pub/.
How to disable the Windows XP Service Pack 2 Pop-up Blocker
- Open an Internet Explorer window.
- Click "Tools" (on the upper menu)
- Click "Internet Options"
- Click the "Privacy" tab
- Uncheck "Block pop-ups" (see below)
- Important: If your cookies slider is at Medium or higher, it is highly recommended that you set this to at least low. (see below)
- Click "Apply"
- Click "OK"
- Close Internet Explorer then reopen
How to disable the Norton Internet Security/Firewall Pop-up Blocker
If you are using Norton Internet Security/Firewall Pop-up Blocker, follow the steps below:
- Open Norton Internet Security's/Firewall's main window by either:
a) Click the firewall icon on the system tray, or
b) Click Start -> Programs -> Norton Firewall
- Click "Ad Blocking"
- Click "Turn Off" (see below)
Back to previous page
|
