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For more information you can simply fill out the form here. Alternatively email us at
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Help & Support
Here you will find the help topics - ranging from the most common, to the least.
If you wish to speak to us in regards to any course problem you are experiencing please e-mail us at support@ecdl-online.co.uk.
This page is for students with the following issues:
How do I disable my firewall?
Active firewall programs can normally be found running either in the System Tray or
Processes under Windows Task Manager (can be accessed by pressing Ctrl+Alt+Delete
keys). Click the firewall icon on the System Tray and disable accordingly. With virtually
hundreds of Firewall protection programs on the market today, it is impossible to provide an
all-inclusive manual. Please contact us should you require assistance.
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