Help & Support
Here you will find the help topics - ranging from the most common, to the least.
If you wish to speak to us in regards to any course problem you are experiencing please e-mail us at support@ecdl-online.co.uk.
This page is for students with the following issues:
How do I enable my cookies? / I'm getting a cookies error message
It is highly recommended that you set your web browser cookies to at least 'low' and disable any pop-up blockers. The training course will still function without doing so but the user may experience some course errors.
To enable cookies for Internet Explorer:
Internet Explorer 6: (Windows XP)
- Open an Internet Explorer window
- Click "Tools"(on the upper menu)
- Click "Internet Options"
- Click the "Privacy" tab
- You will see a slide bar on the middle left of the window, change this setting to 'Low'
- If you are using Windows XP Service Pack 2, uncheck "Block pop-ups". If you do not see
such setting, simply proceed
- Click "Apply", then "OK"
- Close the Internet Explorer Browser then reopen
Internet Explorer 4 & 5: (Windows ME, Windows 98, Windows 2000, Windows 95)
- Open an Internet Explorer window
- Click "Tools" (on the upper menu)
- Click "Internet Options"
- Click the "Security" tab
- Click the "Custom Level" button
- Scroll down the list until you see the Cookies option and enable it
- Click "Apply", then "OK"
- Close the Internet Explorer Browser then reopen
To find out your internet explorer browser version:
- Open an Internet Explorer window
- Click "Help" (on the upper menu)
- Click "About Internet Explorer"
- The browser version number is beneath the internet explorer logo.
Back to previous page
|
